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Returns & Exchanges
Due to the nature of our products and for hygiene reasons, we can only accept returns on unused and unopened items within 14 days of delivery.
1
Initiate Request
Email our support team with your order number and the reason for your return.
2
Review Approval
Wait for our team to review your request and provide a Return Merchandise Authorization (RMA) number.
3
Pack & Ship
Securely pack the unopened items and ship them back to our facility using a tracked carrier.
4
Receive Refund
Once inspected and approved, your refund will be processed back to your original payment method within 5-10 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing